Ambulance scene

MASA Assist is designed to protect its members against catastrophic financial loss when emergencies arise by providing you with medical transportation.

  • Emergency Air Transportation / Medical Evacuation

    Should a member suffer a serious illness or injury resulting in hospitalization and if the member is in need of specialized treatment not available locally, then MASA Assist shall fly them to the nearest appropriate medical facility capable of providing such specialized treatment.

  • Helicopter Transportation

    Should a member suffer a serious illness or injury that requires transport by helicopter, MASA Assist will provide the helicopter for our member and transport them to the nearest appropriate medical facility capable of providing the required medical treatment.

  • Ground Ambulance Transportation

    MASA Assist will arrange and provide ground ambulance for a member to and from the medical facility or to and from the air ambulance. Basic membership includes ground ambulance transports to and from the air ambulance in conjuction with use of emergency air transportation.

  • Organ Retrieval

    MASA Assist will provide air transportation of an organ to be used in an organ transplant.

  • Organ Recipient Transportation

    MASA Assist shall fly a member to the commercial airport nearest the medical facility where an organ transplant is scheduled to happen.

  • Recuperation/Repatriation

    If a member is hospitalized while away from home, MASA Assist will fly them home to recuperate in familiar surroundings.

  • Escort Transportation

    If a member requires emergency air transport, MASA Assist will fly the member’s spouse, family member or friend to accompany them in the air ambulance.

  • Non-Injury Transportation

    If a member is hospitalized while away from his/her home for more than 7 days, the member may select a family member to visit them during confinement. MASA Assist will provide round trip, common carrier air transportation for the person selected.

  • Minor Children/Grandchildren Return

    When minor children or grandchildren are left unattended as a result of a member using MASA Assist air ambulance service, MASA Assist will provide one-way common carrier air transport for return of the children to the commercial airport nearest the place of residence of the children. A qualified attendant shall accompany the children.

  • Vehicle Return

    MASA Assist will return vehicles such as cars, vans, RVs or trucks owned or rented by the member when illness, injury or death requires use of the air ambulance services provided by MASA Assist. The vehicle will be carried to the member’s place of residence or rental vehicles will be returned to the nearest rental company office or agent.

  • Mortal Remains Transport

    In the event a member dies while away from his/her place of residence, MASA Assist will return his/her remains to the commercial airport nearest his/her residence.

  • Worldwide Coverage

    Membership coverage shall be extended to a worldwide basis.

  • Caribbean Only - Partner Enhancement Provider Program

    New, local enhancement benefits and discounts to MASA International members. The UPC bar code on the back of our new MASA International cards can be scanned at one of our partner's locations and a discount will be applied. Our partner's include food stores, drug stores, airlines, eye clinics, internet and cable providers, and more. See the PEP page for more details.

  • Caribbean Only - Hospital of Your Choice Addendum

    For MASA International members who specifically want to be flown to the United States in the case of a significant medical emergency, the Hospital of Your Choice plan allows you to choose a region of the United States that you would prefer to be flown to. The Zone 3 option provides members with the choice to be flown to any zone. See the Hospital of Your Choice page for more details.

*Full benefit descriptions can be found in the Member Service Agreement.